iv66 Privacy Policy

Q: How can I request deletion of my personal data?

You can send a deletion request to support@iv66.im or contact us via 24/7 Live Chat on the website. Where legal restrictions apply to deleting financial records, we will explain the situation for each item individually.

1. Introduction and Purpose

iv66 ("we", "the service") is an online entertainment platform built for players in Myanmar. We take the security and accuracy of your personal data very seriously.

This Privacy Policy ("Policy") describes what personal data we collect when you use the iv66.im website, how we handle it, and what rights you have.

By continuing to use this website, you are considered to have agreed to the terms set out in this policy. If you do not agree, please stop using iv66.im.

This policy applies to the iv66 website, mobile website and all related services we provide. For matters not covered in this policy, please refer to the Terms and Conditions.

2. Personal Data We Collect

When you open an account and use our services at iv66, we may collect the following types of information from you.

Registration Data

Full name
Date of birth (for 21+ verification)
Email address
Phone number
Username and encrypted password

Financial Data

Deposit and withdrawal records
KBZPay, Wave Money, AYA Pay account numbers
Bonus and reward transaction history
Payment confirmation records

Gaming Data

Game history
Bet amounts
Win and loss records
Bonus wagering records

Technical Data

IP address
Browser type and version
Device information
Cookies and tracking pixel data
Website session logs

We commit to collecting only the minimum data needed to provide our service, and to handling no more than what is technically necessary.

3. How is your data used

Personal information collected at iv66 is used only for the following purposes—

Account Management — Creating, verifying and securing your account
Financial Transactions — Processing deposits and withdrawals smoothly
Customer Support — Referencing your data to assist you via 24/7 Live Chat and email
Technical Improvements — Improving the website's functionality, security and user experience
Verification — Enforcing the 21+ age limit and protecting against fraudulent accounts
Responsible Gaming — Monitoring gaming behaviour and supporting players with problem gambling
Legal Compliance — Meeting required legal obligations

iv66 promises to use your personal information only for our own services and never to sell it to third-party advertisers, data brokers or data resellers.

4. How data is shared and third parties

Here is a full explanation of the circumstances under which we may share your personal information with third parties—

Service Providers

We share data only under confidentiality agreements with technology service providers that help us operate iv66 (for example, our server hosting company and payment gateways). They are permitted to handle data only as we instruct.

Legal Requests

In the event of a valid legal request (court order, legal investigation), we are permitted to send data to the relevant legal authorities. In such cases we act under legal obligation.

Business Mergers

In the event of a merger or sale of iv66's business, data may be transferred to the acquiring company, and the terms of this policy will continue to apply.

With Your Consent

In cases not covered by the above reasons, we will share data with third parties only after obtaining your explicit prior consent.

5. Cookies and Tracking Technologies

iv66.im uses cookies and similar tracking technologies. These technologies help maintain your account session, improve the website and enhance your experience.

Types of Cookies

Essential Cookies — These are required for the website to function correctly and cannot be disabled
Functional Cookies — Used to remember your language choice and preferences
Analytics Cookies — Help us understand website traffic patterns and user behaviour

You can delete cookies through your browser settings, but please note that doing so may reduce the functionality of some website features.

6. Data Security Measures

iv66 has put in place appropriate technical and administrative measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

SSL Encryption

SSL/TLS encryption is used to protect data during transfer

Password Protection

Passwords are stored using a hash algorithm so the original password is never visible

Access Control

Personal information is accessible only to staff who need it

Because no cybersecurity method can offer a 100% guarantee, we commit to notifying you as quickly as possible and taking corrective action in the event of a data breach.

7. Your Data Rights

Every player with an account at iv66 has the following rights regarding their personal information—

Right of Access

You can request a copy of the data we hold about you

Right of Rectification

You can request that inaccurate data be corrected

Right to Erasure

You can request that your data be deleted, subject to any legal obligations

Right to Data Portability

You can request your data to be exported in a readable format

Right to object

There are cases where you can object to the processing of your data

Right to restrict

You can request that processing of your data be temporarily paused

To exercise these rights, email us at [email protected] or contact us via 24/7 Live Chat. We will respond within a reasonable time.

8. Data Retention Period

We retain your personal information only for as long as necessary to fulfil the purpose it was collected for—

Account data — For the full period your account is active, and for a reasonable period after closure depending on legal requirements
Financial records — For the period required under financial and accounting laws
Gaming records — For the period required for responsible gaming compliance and dispute resolution
Communication records — For a reasonable period for customer service quality review and complaint resolution

Once the purpose is fulfilled and any legal retention periods have expired, data will be securely deleted.

9. Policy Updates

iv66 may update this Privacy Policy from time to time based on changes in circumstances or business needs. Any significant changes will be announced in a prominent place on the website.

Continued use of the website after a policy update will be taken as acceptance of the revised policy. Updates will be reflected in the "Last revised date" section of this page on the date they take effect.

10. Protection of Those Under 21

iv66 services are intended for players aged 21 and above only. If we become aware that a person under 21 has accessed our services, we will immediately delete that person's data and close their account.

If parents or guardians become aware that their child has accessed iv66, please contact us at [email protected]. You can also read our Responsible Gaming page to learn more.

11. Contact Us About This Policy

If you have any questions, requests or complaints regarding this Privacy Policy, you can reach the iv66 customer support team—

Our team provides support in Myanmar language 24/7. We will do our best to resolve any personal data requests as quickly as possible.

What You Should Know About Personal Data Protection

Yes, it is safe. iv66 uses SSL encryption during deposits and withdrawals, so data sent through KBZPay, Wave Money and AYA Pay is transferred securely. We do not share your payment details with third parties — we work only with service providers who need that information to process transactions.

No. iv66 shares data only with service providers who help us run our platform. We never share data with advertising companies, data brokers or data resellers.

iv66 keeps your data for as long as your account is active and for as long as required to meet legal retention obligations. Financial records, game history and communication records will be securely deleted once they have served their purpose and the required period has ended.

You can send a deletion request to [email protected] or contact us via 24/7 Live Chat on the website. Where legal restrictions apply to deleting financial records, we will explain the situation for each item individually.

You can restrict some cookies through your browser settings. However, please note that disabling essential cookies may prevent core functions of the website — such as logging in and playing games — from working properly.

For significant policy changes, we will post a notice in a prominent place on the website and update the "Last updated" date on this page. Please check this policy page regularly.